Awards Ceremony Program
Date: 1:00 PM – 2:00 PM | July 16, 2026
Venue: Dubai, UAE
Participants: Senior Government and Business Representatives, and Official Institutions.
Keynotes: Delivered by Leaders from Government, Business, and Financial Official Institutions.
Partners: Government, Business, Institutional Organizations, and AI Innovators.
Media: International Media Organizations and Leading Social Media Platforms.
Participation: Government, Financial Institutions and Business Organizations.
Awards Contact: info@meawards.com
Summit: https://datamatixgroup.com/20cce/
Contact: info@datamatixgroup.com
Dignitaries and VIPs
- Ministers, Deputies, U-Secretaries, Ambassadors, Members of Councils and Parliaments
- Chairman, Presidents, DG, CEO, GM, and Executives of Government and Business
- Chiefs, Commanders, Senior Officers from Police, Armed Forces, and Civil Defense
- Board of Directors, Presidents, C-Level Executives, and Directors
- Directors, Executives and Department Heads from the Government Organizations
- CIOs and IT Directors, and Senior Executives from the Technology Sector
- AI-Government and E-Transaction Project Leaders and Executives
- ICT Solution Providers, Engineers, Technicians, and Systems Analysts
- Chairman, Presidents, DG, CEO, GM, and Executives of Consulting Firms
- Project Managers, Software Developers, Network Engineers, and Cybersecurity Specialists
- Managers and Executives in Corporate Strategic Planning and Development
- University Deans, Academic Leaders, and Officials Advancing Digital Education
- Customer Service and Call Center Directors, and Service Excellence Executives
- Corporate Communication and Public Relations Managers and Division Heads
- PR, Marketing, and Consulting Firm Leaders
- Managers, Executives and Heads of Departments in Strategic Planning and Performance Assessment
- Managers and Executives of IT Departments and Government and Business Projects
- Managers, Executives and Heads of Departments in PR, Marketing and Consulting Companies
- All Stakeholders from Government and Business Organizations
The Industry Experts
- Directors of Retail Banking Customer Experience
- Customer Excellence and Engagement Managers
- Customer Happiness Experience Officer
- Chief Digital and Retail Banking Customer Experience Officer
- Head of Customer Experience & Digital Banking
- Head of Retail Banking Customer Experience
- Head of Customer Journey Management & Service Design
- Head of Customer Service, Customer Care & Customer Support
- Head of Customer Engagement, Loyalty & Retention
- Head of Contact Center & Customer Support Operations
- Head of Digital Channels & Customer Experience
- Heads of Customer Relationship Management
- Heads of Service Quality & Service Excellence
- Directors of Customer Care & Service Excellence
- AI-Government and E-Transaction Project Leaders and Executives
- Customer Service and Call Center Directors, and Service Excellence Executives
- Corporate Communication and Public Relations Managers and Division Heads
- Managers and Executives, PR, Marketing, and Consulting Firm Leaders
- Managers of Corporate Communications, Customer Service and Marketing.
- Managers and Executives from Media Relations and Consulting Firms.
- Managers and Executives in Public Relations and Call Centre.
- Leaders and Executives in Strategic Planning and Performance.
Attendance Procedures and Seating Policy
- Attendance is by Invitation, Registration, or Sponsorship Confirmation.
- The seating tables are arranged by the Institute.
- Each guest or group will be allocated a designated seating area.
- Every Guest/Group will be allocated a table.
Dress Code
- National Dress.
- Formal Dress.
Why Attend
- Meeting: Meet leading experts and senior decision-makers
- Discover: Who is leading in Customer Experience and Happiness
- Visionary Speakers: Gain unique market insights from leading industry visionary speakers.
- Interactive Agenda: Interactive, leading agenda.
- Networking: Direct networking with the senior and relevant industry professionals.
- Presentations: Gain access to highly insightful talks and presentations by industry leaders.
- Best Practices: Showcasing different best practices to develop happiness and positive culture.
- Elite Networking: Connect with senior leaders, global executives, and influential decision-makers
- Leadership Insights: Gain perspectives from organizations with long-standing success and excellence
- Global Benchmarking: Learn from internationally recognized leadership and institutional models
- Executive Engagement: Participate in strategic discussions shaping the future of organizations
- Institutional Positioning: Strengthen the organization’s reputation among regional and global entities
- Strategic Partnerships: Build alliances across government and business sectors
- Innovation & Growth: Explore forward-looking strategies driving competitiveness and sustainability
- Leadership Advancement: Enhance executive thinking and long-term strategic direction
- Recognition & Prestige: Align your organization with excellence, legacy, and global recognition
Invitation Guide
- The institute would like to request all co-operate to gain maximum advantage from this event.
- Only Invited Guests and Registered Participants are allowed to attend.
- Only the awards sponsor and partner guests are allowed to attend.
- Only the invitation cardholders will be permitted entry to the event premises.
- Due to expected high participation level in the event, we appreciate an early arrival at the venue.
- Please be seated at the specific table you have been granted.
- Please make sure the invitation card is not transferred to others.
- Please make sure to silent your mobile and not to speak loudly during the awards ceremony.
- Please take the exact seat corresponding to the number on the table.
- Please use the assigned seating guidance provided by the event team.
- The team will guide you to your seating area.
- Guests are requested to keep mobile phones silent during the program.
- Smoking is not allowed inside the venue.
Mobile Phone: As a courtesy, all are requested to silent their phones for the convenience of other delegates.
Reservation: A single seat, or a group table.