Recognizing the tireless efforts put in by the organizations made in customer care, who have continuously prioritized customers’ happiness supporting the excellence-driven efforts and improving the smart government system

Highlighting the tireless efforts of government and business organization for excellence in customer service delivery in terms of quality, consistency and efficiency, with the goal of contributing to their happiness at the regional and global level

Customer Care and Happiness Excellence Awards

Honoring the path-breaking achievements of government and business organizations and their outstanding contributions in creating a favorable environment that promotes a unique culture of customer care excellence to improve competitiveness and economic advantages

Awards Profile

The Middle East Customer Care and Happiness Excellence Award recognizes and honors those government and business organizations that have displayed and extended efficient performance in various sectors in creating a favorable climate for comprehensive services and projects that meet the expectations of customers through the development of innovative services to pursue the quality of excellence and promote happiness of customers as a core value in order to survive and develop strategies according to the international standards for a strong and sustainable economy. The awards highlights the outstanding achievements and draws attention towards the latest techniques and technologies in the field of customer service that would improve the level of performance of the services to enable it to compete with global competitiveness. The Middle East Excellence Awards Institute, honors distinguished achievements and contributions in customer care in the presence of personalities, decision-makers and the media.

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From the total nominations of 2018

12% Saudi Arabia
18% UAE
10% Kuwait
8% Oman
6% Qatar
5% Bahrain
41% Other Countries

Past 11 Years of the Customer Care Awards Statistics

4256
Attendees
3752
Nominees
230
Sponsors
78
Partners
347
Winners

Past Events Photo Gallery

  • Enabling dynamic change for the digital era
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  • Enabling dynamic change for the digital era
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  • Enabling dynamic change for the digital era
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  • Enabling dynamic change for the digital era
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  • Enabling dynamic change for the digital era
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  • Enabling dynamic change for the digital era
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  • Enabling dynamic change for the digital era
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  • Enabling dynamic change for the digital era
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  • Enabling dynamic change for the digital era
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  • Enabling dynamic change for the digital era
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  • Enabling dynamic change for the digital era
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  • Enabling dynamic change for the digital era
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  • Enabling dynamic change for the digital era
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  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix
  • Enabling dynamic change for the digital era
    Datamatix